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Alectra Utilities advising customers to prepare as ice storm approaches


Power Restoration - Alectra Utilities

MISSISSAUGA, ON, April 13, 2018 — Alectra Utilities is continuing to advise customers to prepare for the possibility of widespread power outages this weekend as the threat of a significant ice storm, with strong winds, moves closer to the Greater Golden Horseshoe Area.

Customers are being encouraged to prepare a 72-hour emergency kit in the event of a sustained power outage.  Alectra is also warning customers that downed powerlines may be dangerous and to stay at least 10 metres away (the length of a school bus) and call 911 immediately should they come across this situation.

To report a power outage, Alectra customers should call:

If you experience a power outage and want outage updates for your area, you can do so by following us on Twitter @AlectraNews, downloading our app or viewing an outage map at www.alectrautilities.com.

Alectra operations, customer service and communications personnel have been preparing over the last few days to respond to customer calls and repair any damages done to its distribution by this approaching weather event.  Customers are being reminded that they may also need to repair damages to their own electrical equipment following the storm.

About Alectra Utilities Corporation

Alectra Utilities Corporation serves approximately one million customers across a 2,200 square kilometre service territory and 15 communities including Alliston, Aurora, Barrie, Beeton, Brampton, Bradford, Hamilton, Markham, Mississauga, Penetanguishene, Richmond Hill, St. Catharines, Thornton, Tottenham and Vaughan. It is part of the Alectra family of companies, which also includes Alectra Inc. and Alectra Energy Solutions Inc.

Media Contact

Rachel Bertone, Media Spokesperson – Alectra Utilities
rachel.bertone@alectrautilities.com | Telephone: 647-339-3826 | 24/7 Media Line: 1-833-MEDIALN

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Author: Corporate Relations Team / Community, News Releases, Reliability, Safety / April 13, 2018